About Our Blog Authors

Our amazing writers share their many years of expertise 

Gloryanne Bryant


Gloryanne Bryant is an HIM Coding professional and leader for over 40 years. She has an RHIA, CDIP, CCS, CCDS, and is an AHIMA-Approved ICD-10-CM/PCS trainer. Gloryanne is also an AAPC (American Academy of Professional Coders) Member.

Over the past twenty years she has been a guest speaker on compliance and ethics issues for several regional, state, and national conferences and associations. Ms. Bryant has conducted numerous educational programs on ICD-10-CM/PCS, HCC, Clinical Documentation and CPT Coding; and she has written more than 100 articles on these topics.

Ms. Bryant continues to advocate for improved clinical documentation and data quality; and is passionate about helping healthcare have reliable coded data.

Heather Chartier


Heather Chartier is an accomplished leader, explorer, freelance writer, and entrepreneur. With nearly a decade of nationwide healthcare industry experience and business acumen, she specializes in building lasting relationships and empowering people and organizations to grow.

Her visionary perspective has earned her opportunities to work on multiple health systems quality campaigns, such as those earning an "A" grade and Top Hospital designation by Leapfrog and those recognized as the No. 1 Best Hospital in Dallas Fort Worth, by U.S. News and World Report. In 2014, She earned her dual Health Information Management & I.T. Leadership Master's degree at The College of St. Scholastica.

She is passionate about creating authentic connections through healthcare writing that enable targeted readers to be informed, inspired, and transcended.

Besides writing healthcare and lifestyle blogs and taking on additional freelance writing projects, she is happiest spending time with her husband and training their three dogs, Hank, Gary, and Elle, in their forever home of Conway, South Carolina.

Cindy Zahn


Cindy Zahn has been working in the cancer registry field since 1991. She first heard about cancer registry when enrolled at Temple University in their health information management degree program. There was a very brief discussion on the topic, but Cindy knew that this was what she wanted to pursue. Cindy has been doing this most of the years since then.

Cindy currently resides in the state of Vermont where she is employed as the sole registrar at a small community cancer program since 2016.

Becky Buegel


Becky Buegel, RHIA, CDIP, CHP is an HIM and compliance professional with 35-plus years of experience in health information management. She developed an online RHIT program for a college in Phoenix, AZ, and has served as the education manager/director for several different HIM vendors which included developing ICD-9-CM and ICD-10-CM/PCS training programs for those companies. At present, she runs her own HIM consulting company, A*S*K. Becky is a published author and an accomplished professional speaker. As an HIM, privacy, and compliance subject matter expert, she has worked with several textbook publishers, contributing to and consulting on both ICD-9-CM and ICD-10-CM/PCS coding, in addition to privacy, and compliance textbooks. At present, Becky is writing a monthly coding-related blog for MRA.

Becky is actively involved as a volunteer in the HIM profession. Currently serving on AHIMA’s CDIP Certification Exam Development Committee, she’s also served on several different AHIMA Practice Councils and chaired several committees over the years. She recently served on the AZACDIS Chapter
Leadership Team. Becky is a Past-President for the Arizona Health Information Management Association (AzHIMA) and served as an AzHIMA director, and delegate.

Caitlin Wham

CCS, AHIMA-Approved ICD-10-CM/PCS Trainer

Ms. Wham has been active in the healthcare industry for more than 16 years and specializes in ICD-10-CM/PCS and CPT coding, auditing, training and education, development of coding products and freelance blogging. Her previous positions have included HIM Coding Specialist (Intermountain Healthcare), Corporate Coding Compliance Consultant (Intermountain Healthcare), Corporate Education and Training Lead (R1RCM), Hospital Coding Auditor and Educator (Velocity Healthcare Collaborative) and Inpatient Coding Education Auditor (Johns Hopkins Medicine). Ms. Wham is a Certified Coding Specialist and an AHIMA-Approved ICD-10-CM/PCS Trainer. She is a member of the American Health Information Management Association (AHIMA) and the Utah Health Information Management Association (UHIMA).